SHIPPING & RETURNS

​​RETURN & EXCHANGE POLICY​

Products

We make no warranties, express or implied that making the Products available in any particular jurisdiction outside of Australia is permitted under any applicable non-Australian laws or regulations. You accept that if you are resident outside of Australia, you must satisfy yourself that you are lawfully able to purchase the Products. We accept no liability, to the extent permitted by applicable law, for any costs, losses or damages resulting from or related to the purchase or attempted purchase of the Products by persons in jurisdictions outside of Australia or who are nominees of or trustees for citizens, residents or nationals of other countries.

Deliveries & Returns

  • All internet orders are dispatched via Australia Post Receipted Mail or courier service of our choosing.

  • For delivery we suggest approximately 5 business days.

  • If customers are sending goods to their place of work, it is helpful if they include the business name.

  • We want you to be 100% happy with your order and it is our aim to ensure that all products supplied to all customers arrive in perfect condition. If you have received your order and are unhappy with any of the products ordered, we will happily exchange the products provided that you inform us of your intention to return the products within seven working days from the date of your order being delivered. However, we will only reimburse the cost of returning items where they were delivered in error or the items were damaged or defective.

  • If your purchase incurred a delivery fee, we will also cover the cost of delivery for the return.

© 2018 CRAFT WORKS DISTILLERY

Licence number: LIQW880015077 Licence name: Craft Works Distillery Licence type: Liquor - producer wholesaler licence.

Craft Works Distillery has proudly been member since 2016. 

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